FAQs



Getting Started


Q1. How do I create an account?


Q2. How do I change my account information?


Q3. How do I change my username or avatar?


Q4. How do I change my password?


Q5. Can I play multiple games from one account?




About MegaFans


Q1. What is MegaFans?


Q2. Can I win real money?


Q3. How much does it cost to play?


Q4. Is this legal?




Playing the Games


Q1. Who can compete?


Q2. How do I play the games?


Q3. How do I view my game history?


Q4. What are unlimited entry events?


Q5. Why are some games pending or cancelled?




Game Rules


Q1. How do I know my opponent isn't cheating?


Q2. What happens if I tie with an opponent in a head-to-head game?


Q3. How does a player enter the same bracketed tournament multiple times?


Q4. Is a replay available for every match?


Q5. Do you reveal the outcome of cheater investigations?


Q6. How do I know a game match is based on skill?




Bonuses and Prizes


Q1. What is bonus cash?


Q2. How do I get more bonus cash?


Q3. What are trophies?


Q4. What are MegaPoints?


Q5. What is the leaderboard?


Q6. What is the VIP Program?




Deposits and Withdrawals


Q1. How do I make deposits?


Q2. How do I access deposits to play games?


Q3. How do I make a withdrawal of winnings?


Q4. How are withdrawals sent to me?


Q5. How long does it take to receive a withdrawal?




Support


Q1. How do I contact you?


Q2. What if my game crashes?


Q3. How do I get an update on withdrawals?


Q4. Why can't I access the same daily events in every game?


FAQs - Developers



Need to know


Q1. Managing your account


Q2. Developer best practices


Q3. Testing your game




Getting Started


Q1. How do I add a game?


Q2. What are the technical requirements?


Q3. Which game engines are supported?


Q4. How do I get integration support?




About MegaFans


Q1. What is MegaFans?


Q2. How do I monetize my game?


Q3. Is this legal?